sagpa68 0 Posted September 23, 2018 Share Posted September 23, 2018 hi my cpu usage will hit 100% when i play the game, it is not happening before, now ESET service eats 60% cpu when i play game. my version is 11.2.63.0 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,712 Posted September 23, 2018 Administrators Share Posted September 23, 2018 Does temporarily pausing real-time protection make a difference? Please carry on as follows: - download Procdump from https://docs.microsoft.com/en-us/sysinternals/downloads/procdump and extract it - temporarily disable Protected service and Self-defense in the HIPS setup - reboot the machine - run "procdump -c 50 -ma ekrn" After a dump has been created, compress it and upload it here. Also gather logs with ESET Log Collector and upload the generated archive as well. Link to comment Share on other sites More sharing options...
sagpa68 0 Posted September 23, 2018 Author Share Posted September 23, 2018 (edited) ESET does load only in 1 game, i think that game, game protection conflicts in the eset update, i tried in different games, eset doesn't load that much Edited September 23, 2018 by sagpa68 Link to comment Share on other sites More sharing options...
sagpa68 0 Posted September 23, 2018 Author Share Posted September 23, 2018 that game uses mshield protect, game protection Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 187 Posted September 23, 2018 Most Valued Members Share Posted September 23, 2018 5 hours ago, sagpa68 said: that game uses mshield protect, game protection Is Gaming Mode running while you are in-game ? , so if it's running ESET shouldn't be doing anything while the game is running. If it's running then there should be something with the game and ESET. Link to comment Share on other sites More sharing options...
itman 1,541 Posted September 23, 2018 Share Posted September 23, 2018 (edited) To be specific, Eset's Game mode does not disable Realtime protection. It only disables the interactive components of Realtime protection: Quote Gamer mode Gamer mode is a feature for users that demand uninterrupted usage of their software, do not want to be disturbed by pop-up windows, and want to minimize CPU usage. Gamer mode can also be used during presentations that cannot be interrupted by antivirus activity. By enabling this feature, all pop-up windows are disabled and the activity of the scheduler will be stopped completely. System protection still runs in the background but does not demand any user interaction. https://help.eset.com/eis/11.2/en-US/idh_page_settings_antivirus.html?idh_config_gamer.html Edited September 23, 2018 by itman Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 187 Posted September 23, 2018 Most Valued Members Share Posted September 23, 2018 That's why I asked about the Gaming Mode , I know that it doesn't disable the real-time protection but it helps to minimize the CPU usage while gaming. Link to comment Share on other sites More sharing options...
itman 1,541 Posted September 23, 2018 Share Posted September 23, 2018 4 hours ago, Rami said: but it helps to minimize the CPU usage while gaming. Personally, I can't see how it would reduce CPU utilization. But, I will let Eset comment on that. Link to comment Share on other sites More sharing options...
Daedalus 16 Posted September 23, 2018 Share Posted September 23, 2018 Maybe it is worth the try to uninstall ESET in safe mode using the Uninstall tool and try installing it from scratch. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 187 Posted September 23, 2018 Most Valued Members Share Posted September 23, 2018 (edited) 1 hour ago, itman said: Personally, I can't see how it would reduce CPU utilization. But, I will let Eset comment on that. But it's already stated in what you have quoted from the HELP site. But if you mean in his state it's not helping then I don't know maybe the best thing to do as Marcos said for now. Edited September 23, 2018 by Rami Link to comment Share on other sites More sharing options...
itman 1,541 Posted September 23, 2018 Share Posted September 23, 2018 12 minutes ago, Rami said: But it's already stated in what you have quoted from the HELP site. But if you mean in his state it's not helping then I don't know maybe the best thing to do as Marcos said for now. Enable Gamer mode in the Eset GUI. Start playing a game. If your CPU load decreases, you have solved your problem. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 187 Posted September 24, 2018 Most Valued Members Share Posted September 24, 2018 9 hours ago, itman said: Enable Gamer mode in the Eset GUI. Start playing a game. If your CPU load decreases, you have solved your problem. We will wait a response from @sagpa68 , I experience no problem with ESET I was trying to help. Link to comment Share on other sites More sharing options...
sagpa68 0 Posted September 24, 2018 Author Share Posted September 24, 2018 enabling gaming mode didnt help eset service still loads 60%, i tried other games that has game protection eset didnt load its only 0%, just this 1 game that eset load to 60% but it didnt happen before. i played for hours this game before and cpu load didnt pass to 50% now it loads 90-100% Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 187 Posted September 24, 2018 Most Valued Members Share Posted September 24, 2018 8 minutes ago, sagpa68 said: enabling gaming mode didnt help eset service still loads 60%, i tried other games that has game protection eset didnt load its only 0%, just this 1 game that eset load to 60% but it didnt happen before. i played for hours this game before and cpu load didnt pass to 50% now it loads 90-100% Can you please post which game is this? , I can relate to same problem with other people that had troubles with games protected by Denuvo Link to comment Share on other sites More sharing options...
Recommended Posts