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Difference between Agent Policy and Security product policy?


Campbell IT
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Can someone explain the difference between the HTTP Proxy policy for the Management Agent and the one for the Security product? I am trying to set up my initial installers and I'm having trouble making sense of these two different policies.


Thanks.

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  • ESET Staff

Hello, 

 Agent policy settings are described here: https://help.eset.com/esmc_admin/70/en-US/agent_settings.html 

and Security product proxy settings are described here: https://help.eset.com/esmc_admin/70/en-US/agent_settings.html

You can also find the full description on how to set up the proxy for ESMC here: https://support.eset.com/KB6750/ 

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  • ESET Staff

To simply explain

  1. Agent needs proxy to communicate with ESET Update Servers (for downloading / caching it´s own modules), ESET Licensing Servers (when an older (V5<) version of application is installed, it acts as "license handler"), ESET Repository (to download / cache installers when software install task is being performed) and in case proxy is used for server-agent connection forwarding (this is a new functionality only valid for ESMC V7).
  2. Endpoint needs proxy to communicate with ESET Update Servers (for downloading / caching all module updates), ESET Licensing Servers (activation and "transparent license update" (changes of licenses after change / renewal), and ESET Live Grid (our cloud based reputation system that ensures rapid response detection).

For optimal operation, in case proxy is in place, you have to configure proxy settings for both.

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This brings up a question about installing software:

When you create a new software installation task for the client using the " Install package from repository" option, it downloads from the ESET servers, but does the client do the downloading, or the server? This is an important thing to know as our desktops are not allowed to download executables.

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