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ER 6.5 VA to ESMC 7.0 in-place-upgrade


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Hello Forum,

the manual says, there should be a client task to upgrade ERA to ESMC. In my VA i can't select a reference server other than 6.5.

Will there be in-place-upgrades for ERA-VAs and, if yes, does anybody know about a timetable?
A read somwhere, there is a testing-repository?

At another post i read, it might be impossible to upgrade the VA because of outdated CentOS-base?

Thanks in advance, i need something to tell my customers ?

Christian

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Currently the ERA component upgrade task upgrades only agents on clients to v7. Since v7 agent cannot communicate with ERA v6.X server, do not upgrade it until you have upgraded ERA to ESMC.

Within a few weeks (probably in less than a month) it will be possible to upgrade ERA to ESMC via the task as well.

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  • 2 weeks later...
  • ESET Staff

If you have subscribed to our support news, it will be published. It will be also published here, and if you already use ESMC 7.0, it will be visible in the form of a popup notification. 

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I saw last week in the web console that there is now an update to my ERA appliance to v7.0.471.  I can't find any documents around how this upgrade should work but I assume it is using the Remote Administrator Components Upgrade task, is this the case?

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Isn't that assuming I'm already running ESMC?  I'm not (and I thought the OP wasn't either) so can the Remote Administrator Components Upgrade task upgrade from ERA to ESMC?

Once the task is set running, what is the expected timeframe/outcome of the task?

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Doing some more reading here (https://help.eset.com/esmc_deploy_va/70/en-US/va_upgrade_migrate.html) it says:

"Upgrading ERA to ESMC on the same VA does not upgrade other VA software (operating system, packages needed for proper functioning of ESMC Server), it is recommended to migrate the server after the pure upgrade."

So is it recommended to upgrade using the Remote Administrator Components Upgrade task or to do some kind of side-by-side appliance upgrade where the new one pulls the data out of the old one?  It looks like running the RACU task is only part of the upgrade when OS and other packages also need to be upgraded (but how)?

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33 minutes ago, tippers said:

So is it recommended to upgrade using the Remote Administrator Components Upgrade task or to do some kind of side-by-side appliance upgrade where the new one pulls the data out of the old one?  It looks like running the RACU task is only part of the upgrade when OS and other packages also need to be upgraded (but how)?

Yes it is recommended, as it is the only way how to upgrade also appliance itself, not only ESMC. Steps for this kind of upgrade are described in referenced article, under section "Migration and upgrade process".

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Thanks for the reply but which of the two options I've given is "recommended"?

Here (https://help.eset.com/esmc_install/70/en-US/components_upgrade.html) it says "If you are using ERA Virtual Appliance, the recommended upgrade procedure is to pull the database to a new appliance to keep your OS up to date."

Many of the links in the documents contradict each other, for example the above is talking about migrating/upgrading from ERA to ESMC but the "upgrade" link takes me to a page which describes pulling the database from the old ESMC server (which I don't have; it's ERA).

I'm sure there must be many admins looking to migrate/upgrade from ERA 6.5 to ESMC 7.0 but I don't see a clear path to carry out the process.

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