balapanmaut 0 Posted September 14, 2018 Share Posted September 14, 2018 Hi al, I cannot update modules and not able to access eset livegrid. I've been following all the info on internet but nothing solve my issues. Anyone can help me? Thx Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted September 14, 2018 Administrators Share Posted September 14, 2018 If you have activated a trial version of ESET or purchased a license and entered the license key but it still doesn't work, please gather logs with ELC and provide me with the generated archive. Link to comment Share on other sites More sharing options...
galaxy 11 Posted September 14, 2018 Share Posted September 14, 2018 Far too little info, so you can only conditionally help which OS which version of ESET is installed Link to comment Share on other sites More sharing options...
itman 1,629 Posted September 14, 2018 Share Posted September 14, 2018 10 hours ago, balapanmaut said: I cannot update modules and not able to access eset livegrid. I suspect there are entries related to module update failures in your Eset Event log. Search for same and post a screen shot of the Event log that contains the update failure entries. Link to comment Share on other sites More sharing options...
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