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GDumaresq

ESET Remote Administrator Agent not uninstalling

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Hi,

After upgrading from EAR 6.5 to ESMC (7), i have many computers which still show the "ESET Remote Administrator Agent 6.5.522.0" (outdated version) installed as well as the "ESET Management Agent 7.0.553.0". But when i try to uninstall this version, the client task ends up as "successful" but it never actually gets uninstalled !!

I thought that running the "Security Management Center Components Upgrade" job on all our clients would take care of that, but it doesn't seem to be the case...

What am i doing wrong ?!?

eset_problem.jpg

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Unfortunately this is known issue. Please check my older post describing potential workaround that can be used to resolve this problem.

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