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slarkins

Security Management Center version 7 How to Documentation??

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Coming from v5 and looking to go to V7...the new Security Management Center is a little overwhelming looking at some random videos i have found online. Is there a support doc that outlines how to set this up from beginning to end? possibly a video series ? I plan on setting up as new and migrating endpoints over as i get updated endpoint software installed on each client. My current environment is either running endpoint AV for Windows pcs and also file security on windows servers....with about 6 or 7 policies set up.. Nothing complex. I would like to keep the v7 admin as simple as possible.

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Hello, I’d like to help you. Can you please answer few quick questions:

How many Endpoints you have in total?

Do you have a virtual envirnment (vmware / hyper-V)?

Do you have any objections towards cloud solutions? 

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about 110 endpoints.....all my servers are running in a VMWare environment...desktops are not virtual....i cannot answer your cloud solution question..i am sure you are trying to find out if if the cloud version of Security Managmenet would work for me....but not having had my hands on the interface, i do not know which i would prefer...i am leaning towards having one management server onsite vs cloud.....

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On 9/12/2018 at 6:14 AM, slarkins said:

Coming from v5 and looking to go to V7...the new Security Management Center is a little overwhelming looking at some random videos i have found online. Is there a support doc that outlines how to set this up from beginning to end? possibly a video series ? I plan on setting up as new and migrating endpoints over as i get updated endpoint software installed on each client. My current environment is either running endpoint AV for Windows pcs and also file security on windows servers....with about 6 or 7 policies set up.. Nothing complex. I would like to keep the v7 admin as simple as possible.

I agree wholeheartedly. We have a simple environment of about 300 endpoints (about 90 servers and about 200 PCs) and we will need only a few policies and just getting a test environment set up is a herculean task when you are used to 5.x ERA. This product is one of the most unintuitive products I have ever laid eyes on. It would be nice if ESET updated their training videos and made them more comprehensive.

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Hello @slarkins,

In our YouTube channel you can find some videos related to ESET Remote Administrator 6.x and versions 6.
If you know the basics on ERAv6.x you can easy get use to ESMC v7.

Important: Is suggested a test enviroment with at least 2 computers, and you can use the "ESET Security Management Center Virtual Appliance" to deploy Agents and later Endpoints.

A few important points I think you should know

* All communications are manage through the Agent, no Agent, no control of the terminal/server.
* Configurations on v5 are now "Politics".
* There is no "mirror" folder, now all is through Apache for updates and repository (where your installer are keep to easy deployment)
* Look at the Requirements on the Help site, is one of the important things you need to know and test if are ok (https://help.eset.com/esmc_install/70/en-US/),
specially the Ports (https://help.eset.com/esmc_install/70/en-US/?ports_used.html)

ESET Remote Administrator
https://www.youtube.com/watch?v=9WlMUy8V2ls&list=PLP8zm262B3MVpjncu8MWCmJg6bIdlnZ9B

Versións 6
https://www.youtube.com/watch?v=SGxbhQlyQpg&list=PLP8zm262B3MVExLHAKghg9_JdyCalyKAt

 

 

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On 10/16/2018 at 7:05 AM, slarkins said:

Any help with regards to how to videos/steps ..????

When ESMC released, the ESET Knowledgebase team published content to help users install, deploy, and manage using ESMC. We always take suggestions for new or improved content. 

Currently, we have two playlists on our ESETKnowledgebase YouTube channel for version 7 and enterprise products:

Version 7 Business productshttps://www.youtube.com/playlist?list=PLHxeNUYCjBXK05lEmQKMwpCqm32gnXWbH

 

Version 7 Windows endpoint productshttps://www.youtube.com/playlist?list=PLHxeNUYCjBXLfu7uqd-cxFCFcoLnXU1XU

Along with the help.eset.com links above, we also have what we call a "Welcome Package" for ESMC, which is a scenario-based installation guide, but we are always looking for feedback on additional scenarios to include: 

https://support.eset.com/setupesmc/

 

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