Disgruntledtech 0 Posted September 6, 2018 Share Posted September 6, 2018 (edited) I'm on server 2012 r2, security manager version 7. This is a fresh install, and I'm unable to download the AiO installer. I've checked in our security appliance, and nothing is blocking the file from being downloaded. Im even unable to download it on another internet connection from another ISP if I try manually. Is something up with esets servers? I'm in the US btw Edited September 6, 2018 by Disgruntledtech Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 948 Posted September 7, 2018 ESET Moderators Share Posted September 7, 2018 Hello @Disgruntledtech, the connectivity in USA should be fine as we have a data center there, which is hosting the repository server. Does the issue persist? If yes what error message do you get? Regards, P.R. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted September 7, 2018 ESET Staff Share Posted September 7, 2018 Can you please report to us the IP address of the server, and approximate time of when you have attempted to perform the installer generation? Link to comment Share on other sites More sharing options...
Disgruntledtech 0 Posted September 7, 2018 Author Share Posted September 7, 2018 The only error i get is "internal server error" after the download seems to time out. I usually get anywhere between 0 and 11 percent on the download status bar before it seems to drop connection or time out. i believe this is the relevant log that i'm seeing when the server tries to download the AiO. The IP of the server here should be coming from an address that starts in 205. 09/07 08:57:29 38-90-226-20.ptr.eset.com 80 web-browsing allow Minimal Web Blocking - email tcp-fin 7.7M Link to comment Share on other sites More sharing options...
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