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Internal Error downloading installer package


Disgruntledtech
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I'm on server 2012 r2, security manager version 7.  This is a fresh install, and I'm unable to download the AiO installer.  I've checked in our security appliance, and nothing is blocking the file from being downloaded. Im even unable to download it on another internet connection from another ISP if I try manually.

 

Is something up with esets servers?   I'm in the US btw

Edited by Disgruntledtech
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The only error i get is "internal server error" after the download seems to time out.  I usually get anywhere between 0 and 11 percent on the download status bar before it seems to drop connection or time out.

 

i believe this is the relevant log that i'm seeing when the server tries to download the AiO.  The IP of the server here should be coming from an address that starts in 205.


09/07 08:57:29

38-90-226-20.ptr.eset.com

80

web-browsing

allow

Minimal Web Blocking - email

tcp-fin

7.7M

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