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Markaa2

Communication failed (10401001)

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I'm receiving a communication failed error, after  having had to restore my mobile security

Suggests to retry later. Several tries over 4hrs, still no luck

Internet connection is fine, all apps have updated, browsers work, Android version, 8.0 , app version 4.1.35.0 all permissions allowed, linked to my google account on play store etc 

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Is it somehow related to ESET? Does the issue go away if you uninstall ESET Mobile Security?

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It is only related to ESET mobile security, all other apps function as expected with ESET installed,  I just cannot get ESET up and running again.

After the 3rd uninstall/re-install it has finally decided to play ball. 

Seems to have been sorted now.

 

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I guess it's somehow related to yesterdays Azure outage.. that error code means "cannot connect to web service"..

regards

peter

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