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Virus signature database update failed - server not found


OfirHirsh
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Hi,

for more than 2 months antivirus is not able to be updated as can't find server

log is attatched

I saw an old discussion where it was suggested to disable firewall, I tried, but no success

Can someone please advise?

Thanks,

Ofir

log_Ofir.txt

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1, Enable advanced logging under Help and support -> Details for Customer care
2, Run manual update
3, Stop logging
4, Gather logs with ESET Log Collector and upload the generated archive.

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