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Posted

Hello Eset Team,

Unable to login ESMC V7.

Error: login failed connection timeout.

 

image.thumb.png.5caf62da2c9b042ff5042b1d6a19106d.png

Posted (edited)

2018-08-30 12:13:48 Error: CDatabaseModule [Thread 3240]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation. (11)

2018-08-30 12:13:46 Error: Kernel [Thread 3038]: Preparing to stop module 'CDataMinersModule' failed with: [Microsoft][ODBC SQL Server Driver]

Login failed for user 'era_user'. (18456)


In my opinion there is credential error, You should be able to check Your used password in :
 

Quote

/tomcat7/webapps/era/WEB-INF/classes/sk/eset/era/g2webconsole/server/modules/config/EraWebServerConfig.properties

Check used password and re-run installer

Edited by Pinni3
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