anandm279 0 Posted September 1, 2018 Share Posted September 1, 2018 Hello Eset Team, Unable to login ESMC V7. Error: login failed connection timeout. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 367 Posted September 1, 2018 ESET Staff Share Posted September 1, 2018 Could you please verify whether ERAServer.exe process is running? If not, or it is endlessly restarting, please follow instructions from topic ESET Security Management Center service terminated unexpectedly. Link to comment Share on other sites More sharing options...
anandm279 0 Posted September 4, 2018 Author Share Posted September 4, 2018 On 9/1/2018 at 1:36 PM, MartinK said: Could you please verify whether ERAServer.exe process is running? If not, or it is endlessly restarting, please follow instructions from topic ESET Security Management Center service terminated unexpectedly. Hello Martink Please check the attachment of trace.log trace.rar crashdumps.rar Link to comment Share on other sites More sharing options...
anandm279 0 Posted September 5, 2018 Author Share Posted September 5, 2018 Hello Eset Team, A waiting your reply.. Link to comment Share on other sites More sharing options...
Pinni3 21 Posted September 5, 2018 Share Posted September 5, 2018 (edited) 2018-08-30 12:13:48 Error: CDatabaseModule [Thread 3240]: Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation. (11) 2018-08-30 12:13:46 Error: Kernel [Thread 3038]: Preparing to stop module 'CDataMinersModule' failed with: [Microsoft][ODBC SQL Server Driver] Login failed for user 'era_user'. (18456) In my opinion there is credential error, You should be able to check Your used password in : Quote /tomcat7/webapps/era/WEB-INF/classes/sk/eset/era/g2webconsole/server/modules/config/EraWebServerConfig.properties Check used password and re-run installer Edited September 5, 2018 by Pinni3 Link to comment Share on other sites More sharing options...
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