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ESET Security Management Center service terminated unexpectedly


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Hello, I upgraded to ESET Security Management Center from Remote Administration 6.5 (SQL 2016) and after running for a few hours suddenly the Security Management Center service terminated unexpectedly. Restarting the service or rebooting the VM did not solved the problem. The application event viewer does not show any unexpected errors.

Is there a log file that may display the error?

Thank you

N.

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  • ESET Staff

Please check c:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs\trace.log for Errors and possible clues. Also please check whether c:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Dumps\ contains any crash dumps, and if so, please send mi one via private message for verification.

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