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Posted (edited)

for sometime chrome warned me about a compatibility problem with the Eset internet security and asked me to remove it (of course i didn't)
but yasterday (30.8.18) it start to make problems with one site (and it will be probably with more) that it didn't do those problems on him before. (with ssl/tls anabled it's sometime blocking it completly and even with out him it cousing problems. it's on Chrome like i said. here's a video to see it:

https://youtu.be/xW0mm_NwrGo

 

And with adguard it's even worse. pages crashes on every browser & causing to Eset internet security to restart & also my windows a lot of time stuck after that, and i need to restart it manualy. and all of that started also yasterday. so something changed during that day and i have no idea what. (for now i disabled Adguard and also report to them those problems On side that those problems are because of their side) here a video to see it:

https://youtu.be/IONutyqGw7E

 

sorry if i posted that on the wrong place, i'm new here.

I have Windows 10 Pro x64.

Edited by Ori0749
  • ESET Insiders
Posted (edited)
8 hours ago, Ori0749 said:

for sometime chrome warned me about a compatibility problem with the Eset internet security and asked me to remove it (of course i didn't)
but yasterday (30.8.18) it start to make problems with one site (and it will be probably with more) that it didn't do those problems on him before. (with ssl/tls anabled it's sometime blocking it completly and even with out him it cousing problems. it's on Chrome like i said. here's a video to see it:

https://youtu.be/xW0mm_NwrGo

 

And with adguard it's even worse. pages crashes on every browser & causing to Eset internet security to restart & also my windows a lot of time stuck after that, and i need to restart it manualy. and all of that started also yasterday. so something changed during that day and i have no idea what. (for now i disabled Adguard and also report to them those problems On side that those problems are because of their side) here a video to see it:

https://youtu.be/IONutyqGw7E

 

sorry if i posted that on the wrong place, i'm new here.

I have Windows 10 Pro x64.

It's due to Google Chrome new politics that says that now not all antivirus solutions will be compatible with Chrome https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/

Edited by anton83
Posted
5 hours ago, Marcos said:

As for Adguard, please read

Try uninstalling it and let us know if it makes a difference. Should the problem persist, does it occur only with https websites and http websites open alright?

i didn't uninstall it, but when i'm exiting it with his service there's no crashes.

And for the other problems it seems that It's due to Google Chrome new politics like the other user said so i'll use firefox for now

  • 1 month later...
Posted

I have been having BSOD issues for weeks... just saw this warning on my Chrome after my latest restart.  I had been suspecting Cisco AnyConnect VPN (which throws many error messages during system boot, due to a carelessly-configured .msi from my enterprise that isn't suitable for my laptop when it is started away from work); but I'm now adding Chrome+ESET to my suspect-list.   Never a dull moment with Windows.

Posted

I have been having BSOD issues for weeks... just saw this warning on my Chrome after my latest restart.  I had been suspecting Cisco AnyConnect VPN (which throws many error messages during system boot, due to a carelessly-configured .msi from my enterprise that isn't suitable for my laptop when it is started away from work); but I'm now adding Chrome+ESET to my suspect-list.   Never a dull moment with Windows.

Strange to read that Google had been working with ESET on this security feature for its Chrome browser, according to https://www.eset.com/int/about/newsroom/press-releases/products/eset-works-with-google-to-halt-dangerous-malware/.

  • ESET Moderators
Posted

Hello @cthombor,

in case of BSOD set system to generate full memory dumps on crash, pack the dump and send me a private message with a download details and reference to this thread to check.

Regards, P.R.

Posted

Thanks for the kind offer to analyse my memory dump.  I'm now trying to figure out why I didn't get a memory dump from my latest crash (last night) -- even though after reading your response I had adjusted the pagefile size greatly upwards from its system-managed (and strangely low) value of about 1.6 GB.   

One possibility for the missing fulldump last night is that there wasn't enough battery left to create it.  (I had left my laptop sleeping while I slept, but not plugged in, and it had a dirty shutdown sometime before I got up.)   However... I didn't see any minidump either, so *maybe* there's some problem with my SSD firmware (as darkly suggested in the checklist at https://answers.microsoft.com/en-us/windows/forum/windows_10-update/bsod-finding-and-fixing-them/1939df35-283f-4830-a4dd-e95ee5d8669d.   However... my laptop's mfr Lenovo isn't suggesting any SSD firmware update to what they shipped with my ThinkPad 13 2nd Gen.   

Well it's crashing only about once a week, and only when I let it sleep, so it's not too hard to avoid -- I have other things to do in my life than diagnose this BSOD!

When I get a chance: I'll dig out the make & model # for the SSD in my laptop, to see if its manufacturer is offering new firmware.   

<flame>There are always so many unrelated errors and warnings to investigate, whenever a Win10 box is misbehaving!   I'm *pretty* sure my BSOD crashes are not related to the 1460 errors (code 10016) thrown since 27 July 2018 by RuntimeBroker.exe, as my googling suggests these are sort-of-normal for any Win10 box, are a real nuisance to trace, and would require regedit brainsurgery to avoid.  My best guess is that my chatty HP printer is periodically asking my laptop to do something that causes these errors.  Grumble!</flame> 

Capture.JPG

Lenovo model prod bios.JPG

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