kamiran.asia 5 Posted August 29, 2018 Posted August 29, 2018 Hi dears. We Find that V7 All in one installer will install at Server Os with out any error. But in V6 it will not install endpoint version in Serves OS. It seems that it can not detect Server OS ! Also when installing Endpoint All-in-on 64 on 32 bit system the error is incorrect and it show that the system has a malware !!
ESET Staff MartinK 384 Posted August 29, 2018 ESET Staff Posted August 29, 2018 Thanks for reports. We have been aware of this issue and possible solutions are being evaluated. Technically problem is that packaged installer is missing list of supported OS, and that is why installation will proceed on any system, and possibly fail with different error as expected "OS not supported". Regardless of the resulting error, installation should work properly when executed on supported OS, so this issue should not block deployment itself - or you experience is different and there is combination of OS and product that does no work?
kamiran.asia 5 Posted August 29, 2018 Author Posted August 29, 2018 39 minutes ago, MartinK said: Thanks for reports. We have been aware of this issue and possible solutions are being evaluated. Technically problem is that packaged installer is missing list of supported OS, and that is why installation will proceed on any system, and possibly fail with different error as expected "OS not supported". Regardless of the resulting error, installation should work properly when executed on supported OS, so this issue should not block deployment itself - or you experience is different and there is combination of OS and product that does no work? Thank for reply dear Martink. No Right now installation work properly but if customers wrongly select Endpoint packages for the Ip address that are servers, It will install Endpoint Antivirus at Servers. ( For Example in Deployment Tool ) We Hope that this problem will solve in next updates.
kamiran.asia 5 Posted September 10, 2018 Author Posted September 10, 2018 On 8/29/2018 at 7:29 PM, MartinK said: Thanks for reports. We have been aware of this issue and possible solutions are being evaluated. Technically problem is that packaged installer is missing list of supported OS, and that is why installation will proceed on any system, and possibly fail with different error as expected "OS not supported". Regardless of the resulting error, installation should work properly when executed on supported OS, so this issue should not block deployment itself - or you experience is different and there is combination of OS and product that does no work? Customers ask us when this problems will solve ?
ESET Staff MartinK 384 Posted September 10, 2018 ESET Staff Posted September 10, 2018 10 hours ago, kamiran.asia said: Customers ask us when this problems will solve ? Fix should be ready for next release (even minor), currently without specific release date.
Pinni3 21 Posted September 11, 2018 Posted September 11, 2018 Temporary solution would be to create dynamic groups that will sort servers and clients and attach client task run when joining DG. Less work, full automatic
kamiran.asia 5 Posted September 11, 2018 Author Posted September 11, 2018 4 hours ago, Pinni3 said: Temporary solution would be to create dynamic groups that will sort servers and clients and attach client task run when joining DG. Less work, full automatic Yes we do the same as you said.
Recommended Posts