Kirsten_C 0 Posted August 28, 2018 Share Posted August 28, 2018 Hi all, I'm hoping you can assist me. I've turned off the setting that warns about Windows Firewall being off (all of our PC's/Servers have it turned off) but I'm still seeing the 'this feature is not monitored by windows security center' warninig message. Any ideas please? Thanks, Kirsten Link to comment Share on other sites More sharing options...
Administrators Marcos 4,606 Posted August 28, 2018 Administrators Share Posted August 28, 2018 Are you using ESMC or ERA v6.5? Is it agent v6.5 or v7 that is installed on the client? What OS is installed there? Does C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html or trace.log on the client show any error ? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted August 28, 2018 ESET Staff Share Posted August 28, 2018 Could you please provide also screenshot of error you are seeing? It is possible that this specific functionality error is reported also by endpoint security application (EES/EEA) and that is why disabling it also in it's policy will be required. Link to comment Share on other sites More sharing options...
Kirsten_C 0 Posted August 29, 2018 Author Share Posted August 29, 2018 16 hours ago, Marcos said: Are you using ESMC or ERA v6.5? Is it agent v6.5 or v7 that is installed on the client? What OS is installed there? Does C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html or trace.log on the client show any error ? HI Marcos, We are using ERA 6.5. Agent installed on client is also 6.5. OS on clients is Windows 7/10. No errors in the logs, I just see this on each of the computers reporting in: Thanks, Kirsten Link to comment Share on other sites More sharing options...
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