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How to assign email alerts to static groups


ShaneDT
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Is it possible to configure email threat alerts based on static groups in ERA 6.5.522?

I've tried creating a permission set and native user restricted to the static group, then logging on as this user and configuring under Admin/Notifications, as per;

https://forum.eset.com/topic/14089-notifications-per-groups/

However detections in other static groups still generate emails based on this Notification rule, only with the text;

"Event list is not available, because the user has no read access to the affected computers."

I'm using an Office 365 account for notifications. This is configured in Server Settings using port 587, STARTTLS and 'Automatic' authentication.

There is an option in EES policy to configure Email Notifications, but there is no option to specify the port or authentication type, and only TLS is available, so this doesn't work with Office 365. Strange that policy would not have at least the same capabilities as Server Settings?

Is there any other way to configure email threat alerts assigned to selected static groups?

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Question though and this applies to the v7 products, why are the email notification settings in Policy lacking the same settings available in Server Settings?

There is no option to specify the port or authentication type, and only TLS is available, not STARTTLS. So this doesn't work with Office 365 accounts.

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  • ESET Staff

@ShaneDT What do you mean, that V7 is not supported for MSPs? Can you please elaborate more on this statement? Are you using any of the management plugins, or you are just talking about the support of EMA / EMA2 ?

Concerning the e-mail notification settings - reason is simple, the notifications integration in Endpoint clients is a bit different from the one in the server product. If you would like to expand / extend the notification options for the Endpoint clients, please submit a requirement into the section "future changes of Endpoint products".  I will also talk to the responsible product manager, whether this is something achievable towards some future service release.

https://forum.eset.com/topic/14259-future-changes-to-eset-endpoint-programs/?page=2

 

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