Jump to content

Spam protection module is only connected to the cloud to a limited extent


Recommended Posts

Hello,

my ESET Mail Security 7 says (I tried to translate from German):

Spam protection module is only connected to the cloud to a limited extent

The links named "discard" and "recommended settings" are not working.

Any ideas what I can do?

Regards,

Peter

Link to comment
Share on other sites

  • Administrators

Not sure what the error reads in English but I guess it could be caused by the fact that ESET's servers providing antispam services are inaccessible. Check https://support.eset.com/kb332 for a list of servers that should be reachable from the mail server.

Link to comment
Share on other sites

Hi,

"Recommended settings" link is not working indeed.

I confirm the answer from Marcos.

I opened (firewall) communication to the spécific IPs (port 53535) in the antispam section for version 5 and higher (https://support.eset.com/kb332/#antispam) and the message have disapear shortly after (but not immediately).

Br,

Edited by jadorwin
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...