pelumu 1 Posted August 22, 2018 Share Posted August 22, 2018 Hello, my ESET Mail Security 7 says (I tried to translate from German): Spam protection module is only connected to the cloud to a limited extent The links named "discard" and "recommended settings" are not working. Any ideas what I can do? Regards, Peter Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 22, 2018 Administrators Share Posted August 22, 2018 Not sure what the error reads in English but I guess it could be caused by the fact that ESET's servers providing antispam services are inaccessible. Check https://support.eset.com/kb332 for a list of servers that should be reachable from the mail server. Link to comment Share on other sites More sharing options...
jadorwin 1 Posted August 23, 2018 Share Posted August 23, 2018 (edited) Hi, "Recommended settings" link is not working indeed. I confirm the answer from Marcos. I opened (firewall) communication to the spécific IPs (port 53535) in the antispam section for version 5 and higher (https://support.eset.com/kb332/#antispam) and the message have disapear shortly after (but not immediately). Br, Edited August 23, 2018 by jadorwin Link to comment Share on other sites More sharing options...
pelumu 1 Posted August 23, 2018 Author Share Posted August 23, 2018 Opening Port 53535 for the specific IPs worked for me too. Thanks for help. Link to comment Share on other sites More sharing options...
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