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Renewing my license


Guest Lee
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Hello,

 

   I bought ESnode NODE32 antivirus 3 or 4 years ago.

 

   Every year I have renewed my license online with no problem.

 

   Now, all of a sudden, my license is not attached to my account.

 

   WHen I contacted support, I got some message from someone in Thailand asking me to transfer money to their account and they would send a new username and password. This seems highly suspicioius.

 

   Can you guys please help me?

 

   ~snipped~

 

take care,

lee

Edited by dwomack
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this looks extremely suspicious.

visit the official site, send a message to support and explain them the situation.

 

here

 

 

EDIT.

 

you can also try the online scanner to check if the pc is infected with malware.

 

here

Edited by pavilion_alex
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