Command IT 5 Posted August 22, 2018 Share Posted August 22, 2018 (edited) Uninstall and reinstall generally fixes it, but I've had it on a number of systems now and of course it requires another restart of the server John Edited August 22, 2018 by Command IT Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 423 Posted August 22, 2018 ESET Staff Share Posted August 22, 2018 Hello @Command IT can you please share details about from which product & version you was upgrading to V7? Link to comment Share on other sites More sharing options...
Command IT 5 Posted August 23, 2018 Author Share Posted August 23, 2018 ESET File Security 6.5.12017.0 to 7.0.12.14.0 using ESMC Software Install task John Link to comment Share on other sites More sharing options...
Administrators Marcos 4,190 Posted August 23, 2018 Administrators Share Posted August 23, 2018 Do you actually have any of the supported email clients installed on the server? Please provide also ELC logs from the machine. Link to comment Share on other sites More sharing options...
Command IT 5 Posted August 23, 2018 Author Share Posted August 23, 2018 No, there's no email clients on any of the servers I've had this on. I'll need to get another machine to fail so I can grab the logs. I've already reinstalled on the ones that have failed so far. John Link to comment Share on other sites More sharing options...
Command IT 5 Posted August 23, 2018 Author Share Posted August 23, 2018 (edited) I've created a ticket 175384 and attached the logs John Edited August 24, 2018 by Command IT Link to comment Share on other sites More sharing options...
LuisC 0 Posted September 10, 2018 Share Posted September 10, 2018 (edited) @Command IT, I just performed the same upgrade (although through ERA), and I'm experiencing the same issue. I haven not yet opened a support case. Before I do, I thought I'd see if you were able to determine the root cause with support? Luis Edited September 10, 2018 by LuisC Link to comment Share on other sites More sharing options...
Command IT 5 Posted September 10, 2018 Author Share Posted September 10, 2018 Found that the policy that got carried over from previous versions had "Email Client Integration" under "Email Client Protection" disabled. Even though there were no email clients installed, enabling the mail client integration cleared the error. John Link to comment Share on other sites More sharing options...
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