Sam Fisher 0 Posted August 20, 2018 Posted August 20, 2018 So I'm very new to all of this and I haver one major question. I've installed the server package per the instructions. It installed ESET Remote management and everything else apart of that initial setup. Does that include the actual protection? Do I need to install the client on the server also or is server protection already installed? It is listed in the summary in the ERM, but the database says unknown instead of updated.
ESET Staff MichalJ 434 Posted August 20, 2018 ESET Staff Posted August 20, 2018 By the "server package" you mean "ESET Remote Administrator" / "ESET Security Management Center" ? Can you post a screenshot from computer details / installed applications? By default, the protection is not installed as a part of the setup of a management server, you should install it separately. You have not mentioned the operating system you have installed it to, therefore, it should be either Endpoint Security (if that is a desktop OS) or ESET FIle Security for Microsoft Windows Server (if it is a server OS).
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