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How to uninstall the Free Trial?


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Long story short, I have accidentally ended up with a Free Trial and a Paid Version all on the same computer.  I would love to get rid of the Free Trial that appears to have an Alpha personality.  

So I'm trying to copy & paste folders from a backup onto the computer.  Out comes the Free Trial of ESET and blocks a folder.  A totally legitimate folder!  I did click to remember action but it keeps on sending warnings and attempting to block.  And did block a few. 

This action comes outta the Free Trial and NOT the one that I paid for.  Isn't that something. 

This is very annoying.  I believe I have a full right to paste into my computer whatever I please.  And this is no one's business, and much less ESET.  And if I stated to remember action, it should do just that.   It really shouldn't interfere with pasting my own folders as far as I am concerned.

How do I delete the Free Trial while leaving the Paid Version intact?  Glad I paid my subscription for one year only.  After that, will be looking for the greener pastures.

?
 

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After having done some digging into my computer, I found out that only the Alpha personality was present in it, i.e. the Free Trial.  I uninstalled it and reinstalled the Paid Version for which I had all the info.  Long live screenshots.  

Still I think that ESET is more intrusive than protective.  It still insists on deleting a certain file which is none of its business.  And can't seem to exclude this file.  ARGH

Otherwise all is well or so I hope.  Will keep said file on the backup.  

Edited by annabanana
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Unfortunately, it's not clear what you mean by " I found out that only the Alpha personality was present in it, i.e. the Free Trial".

There is no separate trial version installer and you can either activate a trial version or enter a license key to activate a paid version. There's no way that more license keys would be used to activate a product at a time.

Also it is not clear what you meant by " Out comes the Free Trial of ESET and blocks a folder.  A totally legitimate folder! " What folder? ESET does not block access to folders.

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9 hours ago, Marcos said:

Unfortunately, it's not clear what you mean by " I found out that only the Alpha personality was present in it, i.e. the Free Trial".

ESET does not block access to folders.

Marcos, reading Anna's posts as a whole and taking the entire internal context into account, I think that what she means is:

1.  When she was trying to copy and paste a certain folder, ESET wanted to prevent her action because in copying the folder, she was moving a file within that folder which she considered a desirable file, but which ESET considered dangerous.

2.  This behavior occurred only when she used the trial version of ESET; when she uninstalled it and used the paid version, ESET no longer tried to prevent the copying of the folder holding the maybe-infected file, though at some later point it still tried to delete the file.  It wouldn't surprise me if the difference in the behaviors was caused by one of the versions being newer than the other.

It is odd that she couldn't persuade ESET to remember to ignore that file.

 

Thanks.

D.

 

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Thanks everyone for taking the time to reply.  I finally figured it all out. Uninstalled both and then reinstalled the paid version off of ESET site

All is squared away now

Thanks again :)

 

 

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