ESET Insiders SM03 16 Posted August 11, 2018 ESET Insiders Share Posted August 11, 2018 Today, I noticed this for the first time while I open the google chrome. Any idea why this is showing & what I should do Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 11, 2018 Administrators Share Posted August 11, 2018 Something caused Chrome to crash and since ESET was injected in it, Chrome reported it as incompatible even if ESET might not have been the culprit. Link to comment Share on other sites More sharing options...
ESET Insiders SM03 16 Posted August 11, 2018 Author ESET Insiders Share Posted August 11, 2018 (edited) EDIT, delete this comment Edited August 11, 2018 by SM03 Duplicate Link to comment Share on other sites More sharing options...
ESET Insiders SM03 16 Posted August 11, 2018 Author ESET Insiders Share Posted August 11, 2018 7 minutes ago, Marcos said: Something caused Chrome to crash and since ESET was injected in it, Chrome reported it as incompatible even if ESET might not have been the culprit. Wired. I've been using Chrome & ESET since the very beginning of each of these products & never seen this kind of incompatibility issue in between this, neither seen anyone to report such. Where can I report this to the ESET officials to fix this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 11, 2018 Administrators Share Posted August 11, 2018 You don't have to report it to ESET because it was not necessarily ESET that caused the crash. It might have been another 3rd party software which attempted to inject into Chrome, causing it to crash. It's actually a new feature in recent Chrome versions that report 3rd party applications as incompatible in the event of a crash. Future versions of Chrome will block injection completely. Link to comment Share on other sites More sharing options...
ESET Insiders SM03 16 Posted August 11, 2018 Author ESET Insiders Share Posted August 11, 2018 11 minutes ago, Marcos said: You don't have to report it to ESET because it was not necessarily ESET that caused the crash. It might have been another 3rd party software which attempted to inject into Chrome, causing it to crash. It's actually a new feature in recent Chrome versions that report 3rd party applications as incompatible in the event of a crash. Future versions of Chrome will block injection completely. okay, TY Marcos. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 20, 2018 Administrators Share Posted August 20, 2018 https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/ Link to comment Share on other sites More sharing options...
galaxy 11 Posted August 21, 2018 Share Posted August 21, 2018 This warning does not bring my chrome to crash, you can just ignore it, as ESET monitors the data traffic;-) Link to comment Share on other sites More sharing options...
Hipstar 0 Posted August 24, 2018 Share Posted August 24, 2018 This has been happening to my Google Chrome browser now for the past 3 days. It completely closes the browser. ESET or Google needs to get a handle on this. I don't want to be in video conference or live broadcast and it crashes because of this. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 24, 2018 Administrators Share Posted August 24, 2018 4 hours ago, Hipstar said: This has been happening to my Google Chrome browser now for the past 3 days. It completely closes the browser. ESET or Google needs to get a handle on this. I don't want to be in video conference or live broadcast and it crashes because of this. If your Chrome is crashing, it is unlikely because of ESET. You can try disabling advanced scanning of browser scripts in the web protection setup to prevent ESET from being injected into Chrome and see if it makes any difference. Link to comment Share on other sites More sharing options...
itman 1,746 Posted August 24, 2018 Share Posted August 24, 2018 FYI to anyone receiving this alert. For starters, I would not disable anything in Eset. This is because: Quote Pedro Bustamante, Vice President Products & Research at Malwarebytes, elaborated further and told BleepingComputer that Chrome is not actually checking whether a listed incompatible app is causing the crash. Instead they use a blacklist and simply check if those programs are installed, and if they are, list them after a crash. https://www.bleepingcomputer.com/news/google/bitdefender-disables-anti-exploit-monitoring-in-chrome-after-google-policy-change/ Personally, I would start using another browser. If everyone did that, I believe Google would "get the message," stop this ridiculous baloney, and start working with the AV vendors instead of against them. Link to comment Share on other sites More sharing options...
Richard Taber 0 Posted August 25, 2018 Share Posted August 25, 2018 On 8/20/2018 at 10:08 AM, Marcos said: https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/ Good advise. Link to comment Share on other sites More sharing options...
Terrygirl 0 Posted August 26, 2018 Share Posted August 26, 2018 I had the same issue just now which is why I was looking through Eset troubleshooting. I saw a link to these forums and came here to search for a solution. I too have been using Eset and Chrome for years with no issues. Like everyone else posting about this issue, my system crashed and I got the message about Eset being incompatible with Chrome. It disturbs me that Google suggests we should remove Eset. I hope there's a solution found soon. In the meanwhile, I will use another browser. Sorry, Google, if I have to choose between Chrome and Eset, Eset wins. Link to comment Share on other sites More sharing options...
galaxy 11 Posted August 27, 2018 Share Posted August 27, 2018 I get this message in chrome also displayed but had no problems until now Link to comment Share on other sites More sharing options...
Bill_k 6 Posted August 27, 2018 Share Posted August 27, 2018 No problems with Chrome crashes for me yet either, but Google's plan to implement a full code block by January concerns me. Link to comment Share on other sites More sharing options...
MartinPe 10 Posted August 30, 2018 Share Posted August 30, 2018 Can Eset do an addon that you install in Chrome that would do the same protection? I personally use Microsoft Edge (for my need it's ok). Ort maybe Eset protect less because I use Edge? Link to comment Share on other sites More sharing options...
ESET Insiders SM03 16 Posted September 29, 2018 Author ESET Insiders Share Posted September 29, 2018 is this issue fixed yet in the latest chrome & EIS modules Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted September 29, 2018 Administrators Share Posted September 29, 2018 On 8/30/2018 at 3:30 AM, MartinPe said: Can Eset do an addon that you install in Chrome that would do the same protection? No, the same level of protection cannot be achieved with an extension. Injection into a browser is a must to keep the current level of protection. Quote I personally use Microsoft Edge (for my need it's ok). Ort maybe Eset protect less because I use Edge? To my best knowledge ESET doesn't inject into Edge because it runs sandboxed. Link to comment Share on other sites More sharing options...
itman 1,746 Posted September 29, 2018 Share Posted September 29, 2018 2 hours ago, Marcos said: To my best knowledge ESET doesn't inject into Edge because it runs sandboxed To set things straight, that is not the reason. Edge uses the same sandbox that IE11 uses - AppContainer. Eset has no problem injecting its .dll into an AppContainer instance of IE11. In prior versions of Eset, it did try to inject a .dll into an Edge. It was blocked by the Code Integrity Guard mitigation of Windows Defender Exploit Guard. The Code Integrity Guard mitigation prohibits injection of any code that is not Microsoft signed. This mitigation is set on by default in Edge and there is no way to override it. Either Eset did not want to purchase a code signing certificate from Microsoft to sign their .dll or Microsoft refused to sell them one. Suspect the later is the case. Link to comment Share on other sites More sharing options...
brandobot 2 Posted October 4, 2018 Share Posted October 4, 2018 This is also affecting us. Is there a way to prevent or fix this? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted October 7, 2018 Most Valued Members Share Posted October 7, 2018 On 10/4/2018 at 10:34 PM, brandobot said: This is also affecting us. Is there a way to prevent or fix this? For now as far as I know , no , you could exclude Chrome from being scanned by ESET , or you could switch to another browser like Firefox or Palemoon. Link to comment Share on other sites More sharing options...
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