dbergst 1 Posted August 10, 2018 Share Posted August 10, 2018 I just started running Thunderbird version 60 and ran into problems with sending and receiving emails. Initially I reported these issues with the Thunderbird team but it was soon discovered that the problem might be antivirus or firewall related. Sure enough, I tried disabling the IMAPS Scanner Setup in EIS and the email client started behaving correctly. Any thoughts on what I can do to re-enable the IMAPS scanner? Link to comment Share on other sites More sharing options...
Administrators Marcos 3,878 Posted August 10, 2018 Administrators Share Posted August 10, 2018 Do you know what IMAP server (vendor, version) is installed on the mail server that you connect to? Link to comment Share on other sites More sharing options...
dbergst 1 Posted August 10, 2018 Author Share Posted August 10, 2018 Thank you Marcos, the IMAP server is Google (imap.googlemail.com). Link to comment Share on other sites More sharing options...
itman 1,084 Posted August 10, 2018 Share Posted August 10, 2018 No problem here using TBird ver. 60 with AOL client e-mail - IMAPS - on Eset IS 11.2.49. Also, Eset scanning encrypted e-mail w/o issue. Link to comment Share on other sites More sharing options...
dbergst 1 Posted August 10, 2018 Author Share Posted August 10, 2018 I'm not sure what is different about my setup here; IMAP is connecting over the default port (993), and the ESET software version in 11.2.49. Link to comment Share on other sites More sharing options...
Administrators Marcos 3,878 Posted August 10, 2018 Administrators Share Posted August 10, 2018 No problems here either: I'd suggest contacting Customer care for further troubleshooting. Link to comment Share on other sites More sharing options...
dbergst 1 Posted August 10, 2018 Author Share Posted August 10, 2018 Thanks, guys. Per Marco's response I have opened a case with ESET to help resolve this issue. Link to comment Share on other sites More sharing options...
dbergst 1 Posted August 11, 2018 Author Share Posted August 11, 2018 As it turns out, I discovered that when the IMAPS Scanner was enabled, ESET was blocking all connections over port 993. After running a repair on the ESET software installation, the port is no longer blocked and my Thunderbird 60 client works as expected. Link to comment Share on other sites More sharing options...
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