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New Install Error 1920


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Windows 8

Install gets to the installing service part and error pops up. Full admin rights on the pc.

ErrorEvent: The service did not respond to the start or control request in a timely fashion.

Any ides? Just purchase 30 seats and this is the 1st install. Not going well.

Thank yiu

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Try this :

and You can also check this one


Try this solution:

Go to Start > Run > and type regedit

Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

With the control folder selected, right click in the pane on the right and select new DWORD Value

Name the new DWORD: ServicesPipeTimeout

Right-click ServicesPipeTimeout, and then click Modify

Click Decimal, type '180000', and then click OK

Restart the computer


The Microsoft Windows Service Control Manager controls the state (i.e., started, stopped, paused, etc.) of all installed Windows services. By default, the Service Control Manager will wait 30,000 milliseconds (30 seconds) for a service to respond. However, certain configurations, technical restrictions, or performance issues may result in the service taking longer than 30 seconds to start and report ready to the Service Control Manager.

By editing or creating the ServicesPipeTimeout DWORD value, the Service Control Manager timeout period can be overridden, thereby giving the service more time to start up and report ready to the Service.

Reference case:

Reporting Server Error 1053: The service did not respond to the start or control request in a timely fashion

and if there is still problem, provide logs like Marcos wrote

Edited by Pinni3
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