mayowa 1 Posted July 18, 2018 Share Posted July 18, 2018 Dear All, We upgrading a customer from version 5 to version 6 but during the process of upgrade on one of their DB server (windows server 2003, SP1 , 12GB ram and 1TB HDD)having an error pop up "ESET file security cannot be installed on this server", a similar server(application server) with the same spec installation of file security version 6 was possible Action Taken Tried running as administrator (installation still not going through ) Checked if ESET file security V6 is compatible with windows server 2003 SP1,from our list of server requirements,saw we support it and from what i saw of the application server with the same spec,i felt it is also possible I tried pushing file security from the ERA but AV push failed Requested for a server restart,followed up with installation still faced with the same error installation not possible Flushed temp folder,proceeded with installation but result still the same Observation Though there might be fragment of the previous version on the server , i suggested we use the manual uninstaller to check and removed such if possible,but as a DB server such can only be done at night,when people are not connected Kindly check attached document for log collect via ESET Log Collector for your perusal Anticipating you swift response as always Best Regards ELC_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted July 18, 2018 Administrators Share Posted July 18, 2018 Windows Server 2003 SP2 is required: Link to comment Share on other sites More sharing options...
mayowa 1 Posted July 23, 2018 Author Share Posted July 23, 2018 please kindly provide me link for ESET file security V5,V6.1,V6.3 or V6.4 Link to comment Share on other sites More sharing options...
mayowa 1 Posted July 23, 2018 Author Share Posted July 23, 2018 please kindly provide me link for ESET file security V5,V6.1,V6.3 or V6.4 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted July 23, 2018 Administrators Share Posted July 23, 2018 There was no EFSW v5. I reckon that v6 required MS Windows Server 2003 SP2 as the minimum. Link to comment Share on other sites More sharing options...
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