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deployment of Era Agent


Samuel011
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Hello, in era 6.x when I want to deploy Era agent locally, I click on create the installation program, but at the level of PRODUCT I am asked to select a product and there by clicking I see no data available. what can I do? and where can I get the product?

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  • ESET Staff

What version of ERA do you use? Can you please post the details of the "about" section in the ERA web-console?

This would indicate whether your ERA server has access to the repository (as empty "product list" might indicate that problem). 

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ESET Remote Administrator (Server), version 6.5 (6.5.522.0)
ESET Remote Administrator (Console Web), version 6.5 (6.5.388.0)
Copyright (c) 1992-2017 ESET, spol. s r.o. All Rights Reserved.
Microsoft Windows Server 2012 R2 Datacenter (64-bit), version 6.3.9600 

Licence utilisée pour les mises à jour de module de cette version d’ERA :
ID public : 3AD-RTA-UKA
Expire le : 2037 déc. 31 13:00:00


 
 
 
 
 
 
 
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  • ESET Staff

There seems to be problem with connection to http://repository.eset.com from machine that is hosting ERA server. Could you verify internet connectivity is working correctly? In case ERA is configured to use HTTP proxy, please verify it is working correctly. You can check access to repository by checking whether file http://repository.eset.com/v1/info.meta could be downloaded.

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