aalwees 0 Posted June 16, 2018 Share Posted June 16, 2018 My son is complaining that Eset Parental Control is causing a battery drain on his Samsung J1. (Samsung SM-J100H) It uses as much as 23%! That is nearly triple what Whatsapp uses and Screen is the only one that uses more. This doesn't seem right. I imagine it is also slowing his phone down. See attached message from my son. Can anyone suggest any solutions other than to uninstall and find another parental control app? That would be a pity. Apart from that dumb cartoon character we though it worked well. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 16, 2018 Administrators Share Posted June 16, 2018 I'd suggest contacting Customer Care. Parental Control on my mobile phone has been using < 2% of battery so it even doesn't appear in the list of applications with highest battery usage. Currently it's showing 0,01% per hour. Link to comment Share on other sites More sharing options...
aalwees 0 Posted June 16, 2018 Author Share Posted June 16, 2018 Thanks, but I have no idea how to do that. Hunted high and low on the Eset web site, only contact given in my sign-up emails from Eset is support.eset.com and that only leads to a pile of pre-set answers to a stuffing of pre-set questions. This is probably not worth the effort ... Link to comment Share on other sites More sharing options...
Daedalus 16 Posted June 17, 2018 Share Posted June 17, 2018 15 hours ago, aalwees said: Thanks, but I have no idea how to do that. Hunted high and low on the Eset web site, only contact given in my sign-up emails from Eset is support.eset.com and that only leads to a pile of pre-set answers to a stuffing of pre-set questions. This is probably not worth the effort ... https://www.eset.com/int/support/contact/ Link to comment Share on other sites More sharing options...
Recommended Posts