Jump to content

Archived

This topic is now archived and is closed to further replies.

Tracker308

ESET Support Turn Around Time

Recommended Posts

So what's the average turn around time for getting legit responses from ESET Support when a ticket is opened on a consumer product?   I submitted a ticket last week Thursday, received what amounted to a canned reply on Friday, which didn't come close to addressing my question, resubmitted the question in great detail by replying to the email as instructed directly after receiving and have yet to hear back.   Going on one week now without a response.

Share this post


Link to post
Share on other sites

Please provide us with your ticket number so that we can check the status of the ticket with colleagues from our US branch ESET, LLC.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×