Web Control and SSL Protocol Filtering not working in IE 11 and Chrome

[Ozkr 0]

HI, I have problems with Web Control and SSL Protocol Filtering that doesn't work in Internet Explorer 11 and Google Chrome, I use it to block https pages like facebook and others social networks, I have already installed Eset End Point Security 5.0.2225.0, any solution??

 

Thanks

[Marcos 5,071]

Try the usual procedure for re-creating and re-importing the ESET root certificate:

- close all browser and email clients (check the Task manager to make sure they are not running)

- disable SSL scanning and click OK

- enable SSL scanning and click OK

- launch a browser and try to reproduce the problem

[Ozkr 0]

Thanks for your answer, It doesn't work, I have the same problem, another solution??

[Ozkr 0]

I'm running Eset Endpoint Security in the enterprise in 300 PC's and is the same in all.

[Marcos 5,071]

Please check if the SSL scanner is working properly by downloading the Eicar test file from https://secure.eicar.org/eicar_com.zip. Are websites accessed via http blocked fine by Web control?

[Ozkr 0]

I can't run the Eicar test file "This verison of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) verion of the program."

 

I Have Windows 7 x64

 

The Web Control is Working fine via http but not https.

[Marcos 5,071]

Ok, apparently there's no problem with Web control but with SSL scanning. If you run certmgr.msc, is an ESET root certificate listed under Trusted Root Certification Authorities -> Certificates?

[Ozkr 0]

Yes is Listed as "ESET SSL Filter CA" Expiration day: "22/01/2024"

[Ozkr 0]

There are any update to solve this problem??

[Marcos 5,071]

PM sent.

[Ozkr 0]

I have already solved the problem uncheking "Apply created exceptions based on certificates" under SSL Protocol Checking.