Administrators Marcos 5,069 Posted July 6, 2018 Administrators Share Posted July 6, 2018 This forum is rather meant for sharing knowledge and does not substitute contacting customer care. Reports here cannot be tracked and also tackling certain issues may require several iterations with developers during which various logs or dumps may be requested. Link to comment Share on other sites More sharing options...
itman 1,659 Posted July 6, 2018 Share Posted July 6, 2018 (edited) 3 hours ago, txhawkeye said: How do I proceed from here? Issues such as yours involving a non-standard OS configuration not in wide use are for all practical purposes impossible for most form members to assist in. Simply because members have no experience in both use of the configuration and its impact on Eset retail products operation. Bottom line - members are not ignoring the posting, they just have no expertise to offer in resolution of it. In these instances, contacting Eset customer care as @TomFace noted above is the best way to proceed. Edited July 6, 2018 by itman Link to comment Share on other sites More sharing options...
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