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ESET blocking whatsapp web.


CCross
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Hello,

Last night we had a weird incident, for some unknown reason ESET all of sudden, blocked access to web.whatsapp.com in all computers, we do not have that website in either of our blacklist settings however when users tried to access it they got an ESET pop advising that the access was being blocked. The weird fact is that when we checked the logs at web control level whatsapp.com was not listed there nor in Filter web site section.

At end of the story the site was unblocked without requiring to do a thing which made the incident even more strange. We suspect that probably the site was added in some sort of category that is not managed by us. Any ideas about what could cause this? Are there logs that reflect what sites are being blocked by categoy?

Thanks in advance.

Product: ESET Remote Administrator 6.6.

 

  

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