TonlyK 0 Posted May 23, 2018 Posted May 23, 2018 usually it takes me like 15 minutes to perform a normal scan on my PC, but in the past 4 days something changed and now it takes around 1-2 minutes, even for the full scan that should take around 1-2 hours. anyone know how to solve that? because that's definitely not working as intended. any help? thx.
Administrators Marcos 5,741 Posted May 23, 2018 Administrators Posted May 23, 2018 How long does it take to scan the disk using the in-depth scan profile?
TonlyK 0 Posted May 23, 2018 Author Posted May 23, 2018 2 minutes ago, Marcos said: How long does it take to scan the disk using the in-depth scan profile? 1minute 3seconds, yep an issue :/
Administrators Marcos 5,741 Posted May 24, 2018 Administrators Posted May 24, 2018 While running an in-depth scan, please create a dump of ekrn.exe via the advanced setup -> tools -> create (dump). When done, gather logs with ESET Log Collector, upload the generated archive to a safe location and drop me a message with a download link.
Recommended Posts