TonlyK 0 Posted May 23, 2018 Share Posted May 23, 2018 usually it takes me like 15 minutes to perform a normal scan on my PC, but in the past 4 days something changed and now it takes around 1-2 minutes, even for the full scan that should take around 1-2 hours. anyone know how to solve that? because that's definitely not working as intended. any help? thx. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted May 23, 2018 Administrators Share Posted May 23, 2018 How long does it take to scan the disk using the in-depth scan profile? Link to comment Share on other sites More sharing options...
TonlyK 0 Posted May 23, 2018 Author Share Posted May 23, 2018 2 minutes ago, Marcos said: How long does it take to scan the disk using the in-depth scan profile? 1minute 3seconds, yep an issue :/ Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted May 24, 2018 Administrators Share Posted May 24, 2018 While running an in-depth scan, please create a dump of ekrn.exe via the advanced setup -> tools -> create (dump). When done, gather logs with ESET Log Collector, upload the generated archive to a safe location and drop me a message with a download link. Link to comment Share on other sites More sharing options...
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