ScottWStewart 2 Posted May 10, 2018 Share Posted May 10, 2018 I have a windows 10 computer on my network that is protected by : ESET SECURITY PRODUCTS: ESET Remote Administrator Agent 6.5.522.0 ESET Endpoint Security 6.6.2072.4 Today out of the blue it started flashing a blue screen with an error msg on it and then would reboot. It does this infinitely until you manually shut the computer down via the power button. I have no way of retrieving any errors msg. as the computer is stuck in a loop. I have attached a screen shoot of the error screen. This computer is a crucial part of our operations, so any help would be appreciated. Link to comment Share on other sites More sharing options...
itman 1,629 Posted May 10, 2018 Share Posted May 10, 2018 You possibly have a corrupted Realtek audio driver: https://ugetfix.com/ask/how-to-fix-system_service_exception-rtkvhd64-sys-bsod-on-windows/ If you just recently upgraded to 1803, who knows since a lot of folks are getting blue screens from that. In my case, I had forgot to power up my HP laser printer prior to upgrading. I blue screened on the next reboot after powering up the printer due to the flakey way HP installs drivers. Luckily a hard case reset button restart after the blue screen did the trick for me. Link to comment Share on other sites More sharing options...
ScottWStewart 2 Posted May 10, 2018 Author Share Posted May 10, 2018 Thanks, itman. I'm going to try this fix first thing in the morning. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted May 11, 2018 Administrators Share Posted May 11, 2018 Are you able to boot in safe mode and get the memory dump generated during a crash for further analysis? Link to comment Share on other sites More sharing options...
Recommended Posts