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Help requireed with drivers!


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Hello, I have installed eset smart security v10.1.235.4 and after restarting my laptop i am greeted with hips and personal firewall are inactive.

eset-1.PNG.7f308fc2eb966f675387d66f89d9c63b.PNG

When i check the settings i see red over computer and network protection.eset-2.PNG.59cd779d04047ae72e7e04e90f45262e.PNG

As you can see in the image below hips is non-functional and the image below that shows it to be enabled.

eset-3.PNG.3aed101faf87b41bac096bcf4b10ebe0.PNG

eset-4.PNG.2b90a696382c242704a7b12fbe63a268.PNG

  • Here are some images of the network protection screw-ups

eset-5.PNG.ef5b5b89bec5a221d8c890813220c624.PNG

Here is my product version and update status

eset-update.PNG.407ceeea508f4f5d62eb714b9c8a161d.PNGeset-version.PNG.2aef8ad0e65f13ca325fa583e357886e.PNG

Can i please have help as i and most my relatives that use eset are experiencing the same problem! Thanks for any help!

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Please gather logs with ELC and drop me a private message with the generated archive attached.

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The problem is with the license M33F-XXXX-XXXX-XXXX-4KRG  which is a leaked one. Please purchase a license or use a 30-day trial version.

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16 minutes ago, Marcos said:

The problem is with the license M33F-XXXX-XXXX-XXXX-4KRG  which is a leaked one. Please purchase a license or use a 30-day trial version.

Hmm.. Interesting because i bought the key from bitcointalk.org from someone claiming they bought the key from eset for smart security and were reselling it for $10

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1 hour ago, cameron65422 said:

Hmm.. Interesting because i bought the key from bitcointalk.org from someone claiming they bought the key from eset for smart security and were reselling it for $10

Sounds like they have sold an illegal one. Not sure if reselling is also allowed

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So i'm now wondering why i went into safe mode to uninstall eset with the eset uninstall tool but it won't detect eset as being on my system even though i can see the drivers left behind

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