Cp3p0 3 Posted May 4, 2018 Hi there, I have a brand new Samsung Galaxy J5 Mobile with ESET Mobile Security installed. After removing the sim card due to work changing mobile carriers the sim guard kicked a fuss and locked the device. I'm glad the Sim guard feature works, however, not so glad that the device lock screen has bugged out. As per picture, If I click the "<" Arrow nothing appears to happen. Same with spamming the Home/Go back/Window key's... There is no visible field to type my unlock password or view unlock options. ------------------ It got me thinking, is it possible to restart the mobile in Safe-mode after the battery finally dies and remove ESET? If so..... Is there any way I can force a restart or drain the battery flat... It was on 100% battery life two days ago when the lock occurred.. I suspect I'll be waiting a few more days until it drains flat :S Thanks! Share this post Link to post Share on other sites
metaller 45 Posted May 9, 2018 https://support.eset.com/kb2949/ hope it helps... Share this post Link to post Share on other sites
