tmuster2k 22 Posted May 1, 2018 Share Posted May 1, 2018 After installing EFS 6.5.12014.1 I get "c:Program\files\eset\eset file security\egui >> windows cannot access the specified device, path or file. you may not have approptiate permissions to access the item"- activation window never comes up after install and EGUI does not show alongside ekrn in task manager. I get this error when trying to manually launch EGUI by going into that path. This is a windows 2008 Server 64 bit with plenty of resources. Customer previously had a working EFS 4.5 running. EFS 4.5 was removed and computer rebooted before install of EFS 6.5. I did another uninstall of the broken 6.5 and manually confirmed no remnants in system32/drivers or in registry after reboot. Installed again and same issue. Currently having customer run sfc/ scannow. any suggestions going further? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,406 Posted May 1, 2018 Administrators Share Posted May 1, 2018 Please provide me with logs gathered by ELC to start off. Link to comment Share on other sites More sharing options...
Herm01 0 Posted May 2, 2018 Share Posted May 2, 2018 I'm having the exact same issue with the latest version downloaded and installed on a Server 2008 SBS today? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,406 Posted May 2, 2018 Administrators Share Posted May 2, 2018 39 minutes ago, Herm01 said: I'm having the exact same issue with the latest version downloaded and installed on a Server 2008 SBS today? Please provide me with logs gathered by ELC to start off. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted May 2, 2018 Author Share Posted May 2, 2018 Herm01. I currently cannot test with my customer but have you tried installing another build of EFS to see if it also fails. I will PM you a link for EFS 6.3 which is the only build I have available right now. see if that one installs so maybe we can confirm it has to do with current build. I will test as well when I get access back to server. Link to comment Share on other sites More sharing options...
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