Problem with Windows updates and old PCs

[clyde 1]

The following common factors seem to have produced problems this week :

Windows updates for Windows XP and Windows Server 2003,

Old PCs - Celeron and Sempron processors,

low RAM,

Eset.

 

It seems to me that something in the Windows updates downloads triggered Eset scans - which ran constantly, not stopping.

Then because the PCs had low specs, effectively they hung up for a LONG time, and users were unable to use the PCs. MS Outlook in particular was not useable at all.

 

We found this on about a dozen PCs at one place yesterday, all old Celerons. They use Endpoint Security through ERAS.

This morning we found the same on 4 old Sempron PCs, at a different place. They use Smart Security.

 

I'm just wondering whether anyone else has found the same problem ?

I'm not looking for any fix from Eset, because once we'd managed to complete all the Windows updates, the problems went away.

 

[Marcos 5,072]

The symptoms you've mentioned are typical for svchost.exe spiking CPU after downloading Windows updates. Make sure that Internet Explorer 8 is installed and is fully patched. Especially the following hotfixes must be installed to fix the svchost issue:

• KB2744842
• KB2879017
• KB982381
• KB2618444
• KB2598845
• KB2862772

[clyde 1]

Thanks Marcos, appreciate that.

Yes we noticed very high svchost.exe CPU usage, with various PIDs. Didn't have time to follow up on that.