clyde 1 Posted December 12, 2013 Posted December 12, 2013 The following common factors seem to have produced problems this week : Windows updates for Windows XP and Windows Server 2003, Old PCs - Celeron and Sempron processors, low RAM, Eset. It seems to me that something in the Windows updates downloads triggered Eset scans - which ran constantly, not stopping. Then because the PCs had low specs, effectively they hung up for a LONG time, and users were unable to use the PCs. MS Outlook in particular was not useable at all. We found this on about a dozen PCs at one place yesterday, all old Celerons. They use Endpoint Security through ERAS. This morning we found the same on 4 old Sempron PCs, at a different place. They use Smart Security. I'm just wondering whether anyone else has found the same problem ? I'm not looking for any fix from Eset, because once we'd managed to complete all the Windows updates, the problems went away.
Administrators Marcos 5,462 Posted December 12, 2013 Administrators Posted December 12, 2013 The symptoms you've mentioned are typical for svchost.exe spiking CPU after downloading Windows updates. Make sure that Internet Explorer 8 is installed and is fully patched. Especially the following hotfixes must be installed to fix the svchost issue: KB2744842 KB2879017 KB982381 KB2618444 KB2598845 KB2862772
clyde 1 Posted December 12, 2013 Author Posted December 12, 2013 Thanks Marcos, appreciate that. Yes we noticed very high svchost.exe CPU usage, with various PIDs. Didn't have time to follow up on that.
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