Shafiq 0 Posted April 26, 2018 Share Posted April 26, 2018 Hi There, Local ESET antivirus server filling approximately 3 GB data every day. We are having 950 devices connected to the ERA. In Server setting, logging is set for Warning (Trace Log Verbosity) and Database Clean is for 5 Months. Agents communicate to the Local ERA server using HTTP proxy. Please Help Product: ESET ERA (Server), version 5.5 (6.5.5220) ESET ERA (Web Console), Version 6.5 (6.5.388.0) Windows Server 2012 R2 64 Bit Installed Components: Update Module: 1069 (20161122) Translation Support Module: 1672 (20180309) Configuration module: 1526.10 (20180117) Sysinspector Module: 1269 (20170321) Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted April 26, 2018 ESET Staff Share Posted April 26, 2018 Hello, I would recommend to open up a ticket with your local ESET support representative. You have not specified, if what is filling is the database or, the disk on the computer where ERA Server is running. Do you use any functionalities like device control, or web-control in your environment? (you have features active, and report templates configured to collect the data). Link to comment Share on other sites More sharing options...
Shafiq 0 Posted April 28, 2018 Author Share Posted April 28, 2018 what is filling is the database or, the disk on the computer where ERA Server is running : Disk is filling up Do you use any functionalities like device control, or web-control in your environment? (you have features active, and report templates configured to collect the data): Yes we have Device and web control enable, and for web wontrol we use default web control feature. Link to comment Share on other sites More sharing options...
ESET Staff janoo 11 Posted April 30, 2018 ESET Staff Share Posted April 30, 2018 Hi, can you at least check, which folder or file/files exactly are growing so fast? Link to comment Share on other sites More sharing options...
Shafiq 0 Posted May 1, 2018 Author Share Posted May 1, 2018 Hi, Thanks for the reply I’m trying to find out which file/folder consuming more space, till now I’m not able to find out which folder/file consuming more space. I have used WinDirstat software also to find folder size but I’m not able to find exact folder which is consuming more size. Any help will be appreciated. Link to comment Share on other sites More sharing options...
ESET Staff janoo 11 Posted May 2, 2018 ESET Staff Share Posted May 2, 2018 Hi, so what are sizes of your ERA related folders: C:\ProgramData\ESET\RemoteAdministrator C:\Program Files\ESET\RemoteAdministrator folder with your ERA SQL instance (database) Link to comment Share on other sites More sharing options...
Shafiq 0 Posted May 8, 2018 Author Share Posted May 8, 2018 Hi, sorry for late reply C:\ProgramData\ESET\RemoteAdministrator : 1.42 GB C:\Program Files\ESET\RemoteAdministrator : 400 MB C:\Program Files\Microsoft SQL Server : 4 GB I' not sure which folder getting data on the server. only All in one ERA is install on the server Link to comment Share on other sites More sharing options...
ESET Staff janoo 11 Posted May 9, 2018 ESET Staff Share Posted May 9, 2018 Hi, these sizes seems to be OK, so you can say not the database nor logs are growing 3GB per day. Are you sure it is caused by ERA Server app? Since when is this happening? Link to comment Share on other sites More sharing options...
Shafiq 0 Posted May 15, 2018 Author Share Posted May 15, 2018 Hi Janoo, I have moved the server to other host server and size is not increasing the way it was increasing before. I'm monitoring and will update here. Thank you Thanks Link to comment Share on other sites More sharing options...
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