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EKRN.exe keeps using 98 to 100% CPU


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Hope someone can help me, this has been occurring over the last few weeks.

 

when i boot up everything is fine, however, after between 1/2 hour to a day my system really slows down and takes an age to do anything - and EKRN.exe can be found to be using virtually all of my CPU.

 

I have tried deleting and re-installing, but it is still happening.

 

I also use Malware Bytes but have never had this issue before.

 

has anyone else been suffering from this? is there a solution/ settings to change?

 

I'm at my wits end and am thinking of deleting and moving to another product - annoying as I paid for this for up to 2015 as its been so good thus far :-(

 

please help.

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It's not clear yet what is causing the CPU to spike. If it were on-demand scans running in the background, it'd be normal for ekrn to utilize the CPU more than usual. Try disabling each of the protection modules, one at a time, and see if it makes a difference (start off with disabling real-time protection). Also check if the number of scanned files is rising in the protection statistics. Let us know about your findings.

If disabling real-time protection helps, it's most likely another application continually performing operations that invoke continual scanning of certain files.

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Might be worth to know what OS you use as well XP, Win7, Win8........ :)

I like how you left out Vista lol :lol:

 

My pleasure  :P  ;)

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Please open Task manager, right-click ekrn.exe and select "Create dump file" from the menu. When done, compress the memory dump, upload it to a safe location and pm me the download link. The dump should contain information we'll need to determine the cause of the cpu spike.

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