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Cyber Security freezing

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Hello again! There are mac updated to the latest version. High Sierra 10.13.3

We spent a lot of time to solve this problem, but we can not get a workable solution.All kb cann't help with that trouble.(https://support.eset.com/kb6570/
https://support.eset.com/kb6512/ https://support.eset.com/kb3244/  https://support.eset.com/kb3237/ )

The logs are attached, thank you for any participation and advice.

https://cloud.mail.ru/public/ZsbD/Lhi7kEcNy - full SysInspector log.












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Please check https://support.eset.com/kb6662/#mac. Did you try the following?

  1. Start macOS in Safe Boot Mode (hold Shift during startup).
  2. Open Terminal.
  3. Execute the following command in Terminal:
    sudo rm -rf "/Library/Application Support/ESET/esets/modules/em040_32.dat"
  4. Reboot your computer.
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Huge greetings, Marcos. Thanks for you participating! Yep, we tried to delete these files, including through searching directories for detecting antivirus remnants. Before using kb6662/#mac advice on deleting * .dat files, the antivirus is denied even to install. Removable instructions https://support.eset.com/kb3239/ The system has been reinstalled. In the logs, as I see there are some errors associated with root access. If delete AV Mac perfect work... Are there any other ways to understand what's wrong?

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Okay, it looks like I looked pretty stupid in this thread.

After removing the entire ESET directory and rebooting, with the default firewall option turned off, I was able to get a working antivirus.

Then the firewall option is activated, I get problems with mac is coming back.

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