MikeP 0 Posted April 1, 2018 Share Posted April 1, 2018 (edited) There are thousands of "Event occurred during an attempt to access the file." entries being generated in the mac system log, at times churning out a rate of 5-10 entries per second. Examples: Apr 1 15:14:36 MyHost esets[282]: summ[011a0200]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/T/com.apple.mail/TemporaryItems/(A Document Being Saved By Mail)/Info.plist", virus="", action="", info="Event occurred on a newly created file.", avstatus="not scanned" Apr 1 15:14:36 MyHost esets[282]: summ[011a0800]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/T/com.apple.mail/TemporaryItems/(A Document Being Saved By Mail)/Info.plist", virus="", action="", info="Event occurred on a newly created file.", avstatus="not scanned" Apr 1 15:14:36 MyHost esets[282]: summ[011a0400]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/T/com.apple.mail/TemporaryItems/(A Document Being Saved By Mail)/Info.plist", virus="", action="", info="Event occurred on a newly created file.", avstatus="not scanned" ... Apr 1 15:14:38 MyHost esets[282]: summ[011a01d7]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/0/com.apple.routined/Cache/Cache.sqlite-wal", virus="", action="", info="Event occurred during an attempt to access the file.", avstatus="not scanned" Apr 1 15:14:38 MyHost esets[282]: summ[011a01e7]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/0/com.apple.routined/Cache/Cloud.sqlite", virus="", action="", info="Event occurred during an attempt to access the file.", avstatus="not scanned" Apr 1 15:14:38 MyHost esets[282]: summ[011a01e9]: ESET Daemon: vdb=36899, agent=fac, name="/private/var/folders/t5/ylp0l1_j1mv3rt47b085q_zm0000gn/0/com.apple.routined/Cache/Cloud.sqlite-wal", virus="", action="", info="Event occurred during an attempt to access the file.", avstatus="not scanned" There are over 1500 of these entries today alone. I don't mind syslog entries for important stuff, but this is quite pointless. I have found relevant information in the following threads: https://forum.eset.com/topic/2172-excessive-logging-in-varlogsystemlog-1092/ https://forum.eset.com/topic/2324-how-to-disable-systemlog-logging/ However, the solutions given don't work. I get a message "error[491e0000]: Cannot open file /Library/Application Support/ESET/esets/etc/esets.cfg: No such file or directory". I guess it's because those are from a few years ago and it's an older version. I can't find anywhere in settings to disable this either. Running ESET Cyber Security Pro 6.5.600.1 on High Sierra. Edited April 1, 2018 by MikeP Link to comment Share on other sites More sharing options...
MikeP 0 Posted April 29, 2018 Author Share Posted April 29, 2018 Bump. Still seeing thousands of these messages daily. Does anyone from ESET read these posts? I figured that the issue may affect many users without them knowing, therefore posted here. But I can raise a support ticket instead, please advise. Link to comment Share on other sites More sharing options...
daisuke 0 Posted May 23, 2018 Share Posted May 23, 2018 me too Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted May 29, 2018 ESET Moderators Share Posted May 29, 2018 Hello @MikeP and @daisuke, have you changes the logging verbosity setting? If yes, please restore it to the default value and let us know, if the issue persists. Thank you, P.R. Link to comment Share on other sites More sharing options...
cybervision 0 Posted June 2, 2018 Share Posted June 2, 2018 Me too. I tried to reinstall ESET, but that did not change anything. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted June 4, 2018 ESET Moderators Share Posted June 4, 2018 Hello guys, we were able to look into it internally. The issue should be fixed in next major service release i.e. version 6.7.X of the product. Thank you for the issue report, P.R. Link to comment Share on other sites More sharing options...
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