Jump to content

Internet Security 11.1.42.0 caused SYSTEM_SERVICE_EXCEPTION BSOD


Recommended Posts

Hello,

Ever since my ESET Internet Security has updated to version 11.1.42.0, as long as my Google Chrome (latest version) is open, I get this weird periodical flashing of icons on Windows taskbar. It happens with steady frequency once about every 5 minutes, and it did not happen with 11.0 version. Since it's a minor thing, I've been ignoring it. However, today, a new symptom has shown up. When I tried to open a new Chrome Window, I've gotten SYSTEM_SERVICE_EXCEPTION BSOD, and upon examination, it appears it's been caused by ESET Internet Security. It may have something to do with the taskbar icon flashing issue that has started after upgrade to 11.1.

 

eset_BSOD.PNG

Link to comment
Share on other sites

  • Administrators

Please drop me a message with a download link to a zipped dump file. The crash dump analyzer you've used may point ESET as the culprit even though the crash was caused by something else. We'll need to analyze the dump in order to tell what actually caused the crash.

Also collect logs with ELC and provide me with the generated archive as well.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...