ScottWStewart 2 Posted March 26, 2018 Share Posted March 26, 2018 Last Friday we changed out all of our switches with new Maraki switches. Ever since then many of the computers ESET End Point Security is installed on have not connected to the Remote Server. The last day they did was the day the new switches went live (March 23rd). Please let me know if you need any log files etc. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted March 27, 2018 Administrators Share Posted March 27, 2018 When troubleshooting agent connectivity issues, start with checking C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html. What issues / errors are reported? Link to comment Share on other sites More sharing options...
Cousin Vinny 6 Posted March 28, 2018 Share Posted March 28, 2018 I would assume that the new switch ports aren't properly configured for vlan traffic between the ERA server and workstations and that is where your issue is. Otherwise they should be completely transparent. Link to comment Share on other sites More sharing options...
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