sos4eset 1 Posted March 26, 2018 Share Posted March 26, 2018 We have some servers with outdated ESET File Security installed (version 4.x). The OSs are Server 2008 & Server 2012r2. What is the proper way to upgrade to the latest version 6.5.x for both EFSW and Mail Security for Exchange 2013? We found some ESET KB articles, however want to see what the users out there have experienced with is? Finally, one of the articles states as first step to "Disable self-defense in EFSW version 4.5 and then restart the computer" -where is the self-defense setting? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,278 Posted March 26, 2018 Administrators Share Posted March 26, 2018 I would completely uninstall v4, reboot the server and install v6.5 from scratch. Link to comment Share on other sites More sharing options...
sos4eset 1 Posted March 26, 2018 Author Share Posted March 26, 2018 Thanks - that is what I thought but see at bottom of this ESET KB about disabling self-defense first--is that necessary before uninstalling 4.x, and if so, how? https://support.eset.com/kb3632/ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,278 Posted March 26, 2018 Administrators Share Posted March 26, 2018 That shouldn't be necessary. I assume it was recommended for smooth upgrade to v6, in particular to prevent issues with the ESET service being unable to be stopped by a new version installer. Link to comment Share on other sites More sharing options...
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