Jump to content

Malwarebytes no longer runs scheduled scans


Neilyum

Recommended Posts

Hi folks!

 

I recently got a new computer (PC, Win7x64) and have both ESET NOD32 (latest version) and Malwarebytes Pro installed.

 

Lately, Malwarebytes will no longer run scheduled scans. I think ESET NOD32 is causing this, but I have no way to check or prove this.

 

Can anyone point me in the right direction please?

 

Thanks in advance! :-)

Link to post
Share on other sites

Hello,

 

I run a similar setup. ESET and Malwarebytes Pro.

My schedule scans are working OK!  EDIT: "After further investigating new schedules are not "

Ensure you have Mbam and ESET excluding each other moving forward.

I will post examples . . .

Link to post
Share on other sites

If problem still persists. . .

There are 6 executables in the malwarebytes folder.

You could try adding

mbamgui.exe

mbamscheduler.exe

mbamservice.exe

mbampt.exe

and finally mbam.exe all to exclusions.

Unins000.exe doesnt need added.

 

:)

Link to post
Share on other sites

Have you tried reinstalling Malwarebytes ?

Have you tried deleting your scheduled scan and creating a new one ?

You can also use autoruns or Emsisoft hijack to look under scheduleded items to see if its there.

I will post some examples shortly...

Mine runs like every few hours automatically so we should be able to resolve this easily...

Link to post
Share on other sites

My first attachment has tons of options for troubleshooting . . .

 

There is an option for Recover if missed by  ????

Add that as well to see if it starts the scan automatically ....

post-1101-0-12911800-1386527967_thumb.jpg

post-1101-0-71343400-1386527973_thumb.jpg

Link to post
Share on other sites

I reinstalled, I also deleted & recreated the Daily Scan.

I also rebooted for good measure, still no luck.

 

No Sleep Mode, No Hibernation, PC on 24/7.

 

I am attempting to attach the "CheckResults" file now...

Thanks again for trying to help!

CheckResults.txt

Link to post
Share on other sites

I have checked (enabled) the Wake From Sleep option, but I seriously doubt if that's the culprit.

I Edit the Scheduled Scan by changing the time to 5 minutes ahead and watch it, nothing happens.

(It's not an overnight thing.)

Link to post
Share on other sites

What other security programs are you running besides eset and mbam ?

and are you using nod32 or smart security ?

 

There are no other differences between your mbam settings and mine.

I went through your entire log.

So another 3rd party program or windows itself is not letting mbam start up for your scans:)

Link to post
Share on other sites

I just created a new schedule for every hour, and set it to start within 5 minutes and it did not run.

This may be something to take to the Malwarebytes forums for further investigation.

My schedules that were created when i installed are working okay and running as they are suppose to. I have no problems with them.

It seems any new scheduled scans are not working or failing.

Since my originals are working just fine, i cannot blame ESET myself.

Link to post
Share on other sites

Read through this thread : https://forums.malwarebytes.org/index.php?showtopic=114262

and try the suggested actions please .....

The clean tool, and the other adjustments suggested.

 

Report back your findings :)

 

 

In conclusion i feel the database updates as well as their proposed 15 minute delay, may have something to do with it.

 

I think its weird how my daily scan and updates work just fine for me.

I am not concerned however since they "are" working but any new one will not, however i do not need any new schedules.

Link to post
Share on other sites

:D SUCCESS!! :D

 

I followed the instructions to the letter = DL & installed the cleaner, rebooted, temp disabled AV, reinstalled newest version MBAM, reactivated, updated, rebooted again, reset scheduler, and Eureka! It actually worked! [doing happy dance in chair] :D

 

I wish I knew what happened in the first place to make it stop working, but thanks to your help Arakasi, all is well again! I can't thank you enough, realllllllly appreciate it!!! :D

Link to post
Share on other sites

I finally took a look at the topic and I see that at least my XP computer stopped scanning a while back. I will try your advice to get it working again.

 

This one Win7 computer is fine but I have a few others to check.

 

edit: Looks like the XP computer stopped scanning on 12/1/2013. No idea why.

Link to post
Share on other sites
  • ESET Insiders

@Neilyum

 

Are you positive in that files scanned/accesed by MalwareBytes will be scanned/accesed by ESET then anyway?

You are only telling ESET to ignore scanning of MBAM files

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...