pbellchambers 0 Posted March 19, 2018 Share Posted March 19, 2018 (edited) I just updated to Internet Security 11.1.42.0 today, then restarted my machine, eset now prompts me to update my settings password (see screenshot), however it won't accept my old password, it keeps saying it is invalid. I can no longer get into my settings. Is this a bug? (anything to do with special characters in the old password?). My password was working fine before this update, I haven't changed anything else apart from updating to this version. Does the eset unlock tool still work with this new version? Same issue as reported here: https://forum.eset.com/topic/14982-updated-to-111420-and-settings-password-no-longer-recognised/ Edited March 19, 2018 by pbellchambers Linking to duplicate post... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,295 Posted March 19, 2018 Administrators Share Posted March 19, 2018 You have the following options: 1, Uninstall / reinstall ESET. 2, Wait until a new version of the Configuration Engine module is released. Until then, ESET will continue protecting you despite the issue with gui. 3, Ask customer care for an unlock code. This option is not recommended since you will likely receive the new module sooner than a response from customer care. Link to comment Share on other sites More sharing options...
troggrob 0 Posted March 19, 2018 Share Posted March 19, 2018 (edited) I am having this problem as well. Thanks Marcos I will choose option 2. Edited March 19, 2018 by troggrob Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted March 19, 2018 ESET Moderators Share Posted March 19, 2018 Hello @pbellchambers and @troggrob , the module should be available in few moments, try to run manual Check for updates or you should receive it on next scheduled update (by default once per hour) Regards, P.R. Link to comment Share on other sites More sharing options...
itman 1,758 Posted March 19, 2018 Share Posted March 19, 2018 @Peter Randziak In regards to this new "password storage" enhancement that appears to be causing upgrading issues. If the purpose was to prevent keystroke capture by a keylogger, it is not working. The test keylogger I use can still capture all keystrokes entered into the Eset GUI message box used for password entry. Link to comment Share on other sites More sharing options...
TomFace 539 Posted March 19, 2018 Share Posted March 19, 2018 (edited) 3 hours ago, Peter Randziak said: Hello @pbellchambers and @troggrob , the module should be available in few moments, try to run manual Check for updates or you should receive it on next scheduled update (by default once per hour) Regards, P.R. Thank you Peter. Edited March 19, 2018 by TomFace Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted March 20, 2018 ESET Moderators Share Posted March 20, 2018 Hello guys, @itman as far as I know it should just use stronger encryption and it should be stored in a different location. @TomFace you are welcome, it our job to do so. Regards, P.R. Link to comment Share on other sites More sharing options...
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