Renewal- Licence details are invalid

[edd080 0]

Hi I am trying to renew my Eset antivirus software; for some reason when I enter my details I am receiving Licence details are invalid; licence is due to expire in 7 days; any help would be appreciated..

 

Thanks.

 

 

Ok I purchased a new licence and managed to renew; however I cannot understand why I am having such hassle whenever I end up renewing my antivirus software, this is not the first time this happened to me.

Edited December 7, 2013 by edd080

[Marcos 5,733]

The renewal process is handled by local distributors from whom you purchased the license. Therefore I'd suggest contacting your local distributor and informing him about the issues you're having with license renewals.

[edd080 0]

Thanks for your reply, the thing is I am from Malta, when I choose my country I am redirected to the UK site which isn't a problem; however now I created a new purchase and the renewal worked fine; hope my credentials will be remembered next year..