Hiuy 0 Posted March 13, 2018 Share Posted March 13, 2018 (edited) ESET RASAPLIANCESERVER VERSION 6.5After installing the server I can not install the agent and download the installers Edited March 13, 2018 by Hiuy Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted March 13, 2018 Administrators Share Posted March 13, 2018 Please post a screen shot of what package you selected in the repository. Link to comment Share on other sites More sharing options...
Hiuy 0 Posted March 13, 2018 Author Share Posted March 13, 2018 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted March 13, 2018 Administrators Share Posted March 13, 2018 Which of the above packages did you select when creating a Software install task? Link to comment Share on other sites More sharing options...
Hiuy 0 Posted March 13, 2018 Author Share Posted March 13, 2018 the first one Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted March 13, 2018 ESET Staff Share Posted March 13, 2018 What is the server version included in the appliance? Please post the screenshot of the webconsole / help / about with the version of the ERA server component. Also, from where you did you get the appliance? Link to comment Share on other sites More sharing options...
Hiuy 0 Posted March 13, 2018 Author Share Posted March 13, 2018 From Eset download page Link to comment Share on other sites More sharing options...
Hiuy 0 Posted March 13, 2018 Author Share Posted March 13, 2018 Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted March 13, 2018 ESET Staff Share Posted March 13, 2018 (edited) You are using some weird, not supported version of ESET Remote Administrator Server. KB Article with the officially released versions: https://support.eset.com/kb3690/ Can you please share the direct link, from which you have downloaded it. The latest officially released version was 6.5.417.0, you have a newer build than that. We will investigate, if there was not any issue related to accidentally releasing other version (as a part of the ERA appliance). Edited March 13, 2018 by MichalJ Link to comment Share on other sites More sharing options...
Hiuy 0 Posted March 13, 2018 Author Share Posted March 13, 2018 Vmware Appliance https://www.eset.com/pt/download/business/detail/family/259/#offline,,,26,55, Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted March 13, 2018 Administrators Share Posted March 13, 2018 I'll check if the version of VA downloadable from the mentioned website is really 6.5.31.0. This version has ERA Server v6.5.417.0 included which is supported by the repository. Link to comment Share on other sites More sharing options...
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