Agent´s and Instalares do not Download

[Hiuy 0]

ESET RASAPLIANCE
SERVER VERSION 6.5

After installing the server I can not install the agent and download the installers

[Marcos 2,459]

Please post a screen shot of what package you selected in the repository.

[Hiuy 0]

[Marcos 2,459]

Which of the above packages did you select when creating a Software install task?

[Hiuy 0]

the first one

[MichalJ 234]

What is the server version included in the appliance? Please post the screenshot of the webconsole / help / about with the version of the ERA server component.

Also, from where you did you get the appliance?

[Hiuy 0]

From Eset download page

[Hiuy 0]

[MichalJ 234]

You are using some weird, not supported version of ESET Remote Administrator Server. KB Article with the officially released versions: https://support.eset.com/kb3690/

Can you please share the direct link, from which you have downloaded it. The latest officially released version was 6.5.417.0, you have a newer build than that. We will investigate, if there was not any issue related to accidentally releasing other version (as a part of the ERA appliance).

[Hiuy 0]

Vmware Appliance

https://www.eset.com/pt/download/business/detail/family/259/#offline,,,26,55,

 

[Marcos 2,459]

I'll check if the version of VA downloadable from the mentioned website is really 6.5.31.0. This version has ERA Server v6.5.417.0 included which is supported by the repository.