Jump to content

Recommended Posts

Posted (edited)
ESET RASAPLIANCE
SERVER VERSION 6.5

After installing the server I can not install the agent and download the installers

agent error.PNG

Edited by Hiuy
  • Administrators
Posted

Please post a screen shot of what package you selected in the repository.

  • Administrators
Posted

Which of the above packages did you select when creating a Software install task?

Posted

the first one

  • ESET Staff
Posted

What is the server version included in the appliance? Please post the screenshot of the webconsole / help / about with the version of the ERA server component.

Also, from where you did you get the appliance?

Posted

From Eset download page

eset version.PNG

  • ESET Staff
Posted (edited)

You are using some weird, not supported version of ESET Remote Administrator Server. KB Article with the officially released versions: https://support.eset.com/kb3690/

Can you please share the direct link, from which you have downloaded it. The latest officially released version was 6.5.417.0, you have a newer build than that. We will investigate, if there was not any issue related to accidentally releasing other version (as a part of the ERA appliance).

Edited by MichalJ
  • Administrators
Posted

I'll check if the version of VA downloadable from the mentioned website is really 6.5.31.0. This version has ERA Server v6.5.417.0 included which is supported by the repository.

 

image.png

 

image.png

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...