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Posted

the program is updating but its no longer giving me the systray notification, how can I turn this back on? thanks

 

windows 8.1

  • ESET Staff
Posted

Hi Larry,

 

With Windows 8.1 it is important that you are using the latest version of your ESET product. Are you using the latest version?

For help upgrading, see our Knowledgebase article.

Posted

Hi Larry,

 

With Windows 8.1 it is important that you are using the latest version of your ESET product. Are you using the latest version?

For help upgrading, see our Knowledgebase article.

yes

  • Former ESET Employees
  • Solution
Posted

Hey-o,

 

It could be that your pop-up notifications have been disabled. To re-enable them, press the F5 key to access Advanced setup, expand User interface, click Alerts and nifications, make sure the check box next to Display notifications on desktop is selected and click OK to save your changes.

 

Does this help?

Posted

not exactly shows only a box to send an e mail alert...

Posted

Hello larryb52.

 

I am unsure what notifications you are talking about exactly, if it is Product update notifications, or if it is about the Virus Signature Update notification popup?

 

If it is the latter then this may help a little, note this KB article is about something totally different so don't read anything only look at the FIRST screenshot showing the update section in the advanced setup tree, and this setting......

 

"Do not display notification about successful update"

 

hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2850

 

Make sure that this setting is Not checked and you should see notifications again.

 

Again, I am unsure if it is these notifications you mean or not, since some things works differently in Win 8.1 :P

 

But perhaps you already solved it since you marked the best answer.  :)

 

 

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