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ESET Licences - My.ESET.com


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Hello all

I have a question concerning ESET Internet security licences.

Couple of months ago, I inserted 5 licences of ESET Internet security, in the one and only account that I have using My.ESET.COM (license manager).

Almost immediately I received an e-mail with my 5 license credentials. 

The hole point was to use 5 licenses in 5 different PCs and control all of them from one account.

Now, the problem is that the license manager, in My.ESET.com shows only the 1st inserted license and not the 4 rest (as the uploaded image shows).

Of course I tried to communicate with ESET Customer service but no matter how many times I tried, I received the following answer:

Hello,

We’d like to be of assistance servicing your request, but need the assigned request number.

If you are responding to an existing request, or one that has been closed already, please type its number in the subject line. Alternatively, you can respond to any one of the previous emails concerning the above request.

If you would like to open a new service request, please fill out this short online questionnaire: https://www.eset.com/int/support/contact/

Many thanks,

Customer Support Team at ESET

P.S.: You can also access our online database of solutions, which is available 24/7 here: https://support.eset.com/?page=home&segment=home
 

So, is there anyone that knows anything about this matter?

Any help will be much appreciated.

eset 5.jpg

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Do you really have 5 genuine licenses and not one for 5 devices? If so, please drop me a personal message with license keys for each of the license.

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