ESET running fine but...

[novice 20]

I installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment)

I can still return the software to the store (30 days) but the license is working , so I am confused.

It is valid or not????

 

[itman 1,659]

11 minutes ago, MSE said:

installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment)

It appears it got registered when you installed it. However, the normal procedure to register requires that identity info. be entered at that time.

[novice 20]

So, anything I can do now?

[Marcos 5,074]

Did you enter the key on a website somewhere?

The activation form in EIS looks differenly:

[novice 20]

https://my.eset.com/license

 

[novice 20]

So, what do I do ; keep I or return it????

[Marcos 5,074]

Is this a second license that you have purchased? I see you have one for ESS already activated which is valid until 8/16/2018.

Please drop me a personal message and provide me with as many details as possible, in particular:

• A scanned copy of the receipt
• The activation key from the box you've purchased and the license key that you received after activation
• What store you purchased the license in