novice 20 Posted February 21, 2018 Posted February 21, 2018 I installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment) I can still return the software to the store (30 days) but the license is working , so I am confused. It is valid or not????
itman 1,801 Posted February 21, 2018 Posted February 21, 2018 11 minutes ago, MSE said: installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment) It appears it got registered when you installed it. However, the normal procedure to register requires that identity info. be entered at that time.
Administrators Marcos 5,452 Posted February 21, 2018 Administrators Posted February 21, 2018 Did you enter the key on a website somewhere? The activation form in EIS looks differenly:
novice 20 Posted February 22, 2018 Author Posted February 22, 2018 So, what do I do ; keep I or return it????
Administrators Marcos 5,452 Posted February 22, 2018 Administrators Posted February 22, 2018 Is this a second license that you have purchased? I see you have one for ESS already activated which is valid until 8/16/2018. Please drop me a personal message and provide me with as many details as possible, in particular: A scanned copy of the receipt The activation key from the box you've purchased and the license key that you received after activation What store you purchased the license in
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