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I installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment)

I can still return the software to the store (30 days) but the license is working , so I am confused.

It is valid or not????

 

License.jpg

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11 minutes ago, MSE said:

installed ESET Internet Security 1 month ago; the activation key is OK, however if I try to register it in My ESET I get this (see attachment)

It appears it got registered when you installed it. However, the normal procedure to register requires that identity info. be entered at that time.

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Is this a second license that you have purchased? I see you have one for ESS already activated which is valid until 8/16/2018.

Please drop me a personal message and provide me with as many details as possible, in particular:

  • A scanned copy of the receipt
  • The activation key from the box you've purchased and the license key that you received after activation
  • What store you purchased the license in
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